Website DesignTravel marketing websites are as diverse as the destinations they serve. Some feature seductive images of beautiful people in alluring locations. Some are all about the transaction; helping users find the best deal and book their vacations online. Others are all facts and figures: number of rooms, restaurants, pools, floor plans, lists of services. Still others present a swirling environment of multimedia, virtual tours, streaming video and flashing buttons. But of all these different web site approaches, which is most effective for tourism and destination brands? Exploiting The MediumThe truth is that, upon close inspection,very few travel sites actually do what the web does best. The Internet is an extremely effective medium for two travel marketing missions:
The few successful sites deliver content that answers the consumer’s need for information and motivates them to take action. This doesn’t happen by accident – it’s the result of a strategic approach to web content. A Strategy That InspiresAfter studying best practices of travel industry sitesfor more than a decade, the Wanderlust team has developed a unique web design process that is founded on the web content strategy. A solid content strategy helps us plan, create and leverage web content that inspires consumers, increases traffic and converts shoppers into buyers. Content Is KingLike no other medium, the Web 2.0 Internet facilitatesan exchange of information and ideas – words, pictures, video, data, feedback and reviews – in other words, web content. If you’ve done your homework and created a brand that is both desirable and differentiated, your website content provides an opportunity to communicate exactly what your brand is all about, to make your brand more desirable to consumers searching for travel options. Directing Traffic Your WayUnlike print and broadcast communications, created forand served to a very specific group of people, web content must serve two audiences – people and search engines. Fortunately for us, both audiences are looking for the same thing: relevant content. Robotic search engines sift through content to identify, index and rank the relevance of content so inquiring humans can find exactly what they’re looking for. By identifying the common ground shared by your audience and your brand – where their interests overlap your offerings – you can deliver content that anticipates their requests. Suddenly, your travel and destination brand appears at the top of their search results, and your well-crafted content begins to draw consumers to your site. Closing The SaleOur web content strategy helps us deliver content appropriateto the consumer’s current stage in the purchase decision. At an early stage, consumers are seeking high order emotional benefits and inspiration. That means story telling, vivid mental imagery and romance. Later in the decision process, it becomes more functional: deciding on dates, accommodations and travel logistics. And in the final stages, it’s doing whatever it takes to close the sale, booking reservations and transacting business. At its very best, web content will inspire your audience and propel them toward the next step of the purchase decision. Wanderlust’s web design services and content strategiesbring together all the best features of the Web 2.0 Internet with compelling content and a clear call to action. The result is an engaging online experience that inspires visitors and drives sales. |
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